Introduction
vlixaroxkhunryon ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our transcription and data entry services. This policy complies with applicable United States privacy laws, including the California Consumer Privacy Act (CCPA) and other state and federal regulations.
Information We Collect
We collect information that you provide directly to us, including:
- Personal identifiers: Name, email address, phone number, mailing address, and other contact information
- Business information: Company name, job title, and business-related details
- Service data: Audio files, video files, documents, and other materials submitted for transcription or data entry
- Communication records: Correspondence, emails, and communications with our team
- Financial information: Billing address, payment method, and transaction history (processed through secure third-party payment processors)
- Technical data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies
How We Use Your Information
We use the information we collect to:
- Provide, process, and deliver transcription and data entry services
- Communicate with you about your projects, respond to inquiries, and provide customer support
- Process payments and manage billing
- Improve our services, website functionality, and customer experience
- Send marketing communications (with your consent) about our services and promotions
- Comply with legal obligations, enforce our terms, and protect our rights and the rights of our users
- Detect and prevent fraud, security threats, and other illegal activities
Information Sharing and Disclosure
We do not sell your personal information. We may share your information only in the following circumstances:
- With trusted service providers who assist us in operating our business (under strict confidentiality agreements)
- When required by law, court order, or government regulation
- In connection with a business transfer, merger, or acquisition
- With your explicit consent or at your direction
- To protect our rights, property, or safety, or that of our users or others
Data Security
We implement industry-standard technical and organizational security measures to protect your personal information and project materials against unauthorized access, alteration, disclosure, or destruction. These measures include:
- SSL/TLS encryption for data transmission
- Secure cloud storage with access controls
- Restricted access to personal information on a need-to-know basis
- Regular security audits and assessments
- Employee training on data protection and confidentiality
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information and project materials only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we retain:
- Account information: For the duration of your account plus 7 years for tax and legal compliance
- Project files: For 90 days after project completion, unless you request longer retention
- Marketing data: Until you opt out or request deletion
Your Rights Under CCPA and Other Laws
If you are a California resident, you have the following rights under the CCPA:
- Right to Know: Request disclosure of personal information we collect, use, and share
- Right to Delete: Request deletion of your personal information (subject to certain exceptions)
- Right to Opt-Out: Opt-out of the sale of personal information (we do not sell personal information)
- Non-Discrimination: We will not discriminate against you for exercising your privacy rights
All users have the right to:
- Access and receive a copy of your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information (subject to legal retention requirements)
- Object to or restrict processing of your personal information
- Request transfer of your data to another service provider
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing behavior. You can control cookies through your browser settings. For more information, please see our Cookies Policy.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Email: talk@vlixaroxkhunryon.world
Phone: +1 (800) 828-3889
Address: 6300 Bridge Point Pkwy Building 1, Suite 100, Austin, TX 78730, United States
We will respond to your request within 45 days as required by applicable law.